Terms of service

Last Updated: July 29, 2026

Overview

Welcome to Zavlara. The terms “Zavlara,” “we,” “us,” and “our” refer to Zavlara. We operate this website and online store, including all related information, products, content, features, tools, and services. Our store is powered by Shopify, which helps us provide these services to you.

These Terms of Service explain your rights and responsibilities when you visit our website, create an account, place an order, or otherwise use our services.

Please read these Terms carefully. They include important information about orders, payments, warranties, limitations of liability, and other legal rights.

By accessing or using our website, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website or services.

Section 1: Eligibility and Accounts

By using our services, you confirm that you are at least the age of majority in your state or place of residence. If you allow a minor dependent to use our services through a device you own or manage, you are responsible for their activity.

You may be asked to provide information such as your name, email address, billing information, payment details, and shipping address. You agree that all information you provide will be accurate, current, and complete.

You are responsible for keeping your account information and password secure. You are also responsible for activity completed through your account. Accounts may not be sold, transferred, assigned, or licensed to another person.

Section 2: Products and Product Information

We make reasonable efforts to display our products, colors, measurements, materials, and other details accurately. However, the appearance of a product may vary slightly depending on your screen, device settings, lighting, or manufacturing differences.

Product images may be shown in styled or lifestyle settings for presentation purposes. Please review the written product description, measurements, specifications, and included items before placing an order.

We may update product descriptions, prices, features, or availability at any time. We also have the right to discontinue products or limit the quantities available to a person, household, location, or jurisdiction.

Unless clearly stated on the product page, accessories, decorations, furniture, or other objects shown in product images are not included.

Section 3: Product Installation and Safety

Some Zavlara products may require assembly, mounting, electrical installation, or connection to a power source. Customers are responsible for reviewing all instructions and confirming that a product is suitable for its intended location and electrical system before installation.

Electrical products should be installed by a qualified professional when required by local laws, electrical codes, or the product instructions. Always disconnect power before installing, removing, or servicing an electrical fixture.

Customers are responsible for confirming voltage compatibility, measurements, placement, indoor or outdoor ratings, and other installation requirements before use. Zavlara is not responsible for damage or injury caused by improper installation, unauthorized modifications, misuse, failure to follow instructions, or use of a product in an unsuitable location.

Nothing in this section limits any rights or protections that cannot legally be excluded.

Section 4: Orders and Acceptance

Submitting an order is an offer to purchase products from Zavlara. We have the right to accept, decline, limit, or cancel an order when reasonably necessary, including because of product availability, payment issues, suspected fraud, pricing errors, shipping restrictions, or incorrect order information.

An order is not considered accepted until payment has been processed and we send an order confirmation. Please review your order carefully before submitting it.

If we change, decline, or cancel an order, we will attempt to contact you using the email address, phone number, or billing information provided during checkout. If payment has already been collected for a canceled order, the appropriate amount will be refunded.

Purchases made through Zavlara are intended for personal or household use unless we approve otherwise in writing. Products may not be purchased for unauthorized resale or export.

Section 5: Cancellations, Returns, and Exchanges

Order cancellations, returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Cancellation requests are not guaranteed after an order begins processing or has been shipped. Customers should review our Return & Refund Policy before placing an order.

Nothing in these Terms removes any return, refund, or cancellation rights provided by applicable law.

Section 6: Prices, Taxes, and Billing

Prices, discounts, and promotions may change without notice. The price charged will be the price shown during checkout and listed in your order confirmation.

Unless otherwise stated, product prices do not include shipping charges, taxes, customs duties, import fees, or other charges that may apply. Available charges collected by Zavlara will be displayed before you complete your purchase.

You agree to provide accurate and complete billing, payment, and account information. You also agree to update your information when necessary so we can complete your transaction and contact you about your order.

By submitting payment information, you confirm that:

  • The information is accurate and complete.

  • You are authorized to use the selected payment method.

  • The payment provider will honor the charges.

  • You agree to pay the total amount shown at checkout.

Promotions may have separate terms. If a promotion’s terms conflict with these Terms of Service, the promotion terms will apply to that promotion.

Section 7: Shipping and Delivery

Shipping methods, processing times, estimated delivery windows, and other shipping information are explained in our Shipping Policy.

Delivery dates are estimates and are not guaranteed. Delays may occur because of carrier operations, weather, customs, incorrect addresses, high order volume, or other events outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address. Zavlara is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Ownership and responsibility for products will be handled according to applicable law and our Shipping Policy. If an order is delayed, damaged, or lost, contact us so we can review the situation with the carrier.

Section 8: Accuracy of Website Information

We try to keep all website information accurate and current. However, occasional errors may occur involving product descriptions, pricing, promotions, shipping charges, delivery estimates, availability, or other details.

We have the right to correct errors, update information, or cancel an affected order when reasonably necessary. If we cancel a paid order because of an error, we will issue a refund for the canceled amount.

Information on our website is provided for general purposes and should not be treated as professional, technical, electrical, legal, medical, or financial advice.

Section 9: Intellectual Property

The Zavlara website and its content, including our name, logos, product names, designs, text, photographs, graphics, videos, audio, layout, and other materials, are owned by or licensed to Zavlara and are protected by applicable intellectual property laws.

You may use our website for personal, noncommercial shopping purposes. Unless we provide written permission, you may not:

  • Copy, reproduce, republish, or distribute our content.

  • Modify or create derivative works from our content.

  • Use our photographs, videos, branding, or product descriptions commercially.

  • Download, store, or transmit website content for unauthorized purposes.

  • Use Zavlara trademarks, names, designs, or logos.

Shopify’s name, trademarks, products, and services belong to Shopify. Other names and trademarks displayed on our website belong to their respective owners.

No rights or licenses are granted except those specifically provided in these Terms.

Section 10: Optional Tools

We may provide access to tools or features offered by third parties. We may not control, monitor, or manage these tools.

Third-party tools are provided “as is” and “as available.” Your use of them is at your own discretion and may be subject to separate terms and privacy policies from the provider.

We may add new services, features, tools, or resources in the future. Unless otherwise stated, they will also be covered by these Terms of Service.

Section 11: Third-Party Websites and Services

Our website may contain links, embedded features, or content provided by third parties. We are not responsible for reviewing or guaranteeing the accuracy, security, content, products, or services provided through outside websites.

If you visit a third-party website, you do so at your own discretion. Review its policies and terms before providing information or completing a transaction.

Questions or complaints about products or services purchased directly from a third party should be directed to that third party.

Section 12: Relationship With Shopify

Zavlara uses Shopify to operate and host its online store. However, purchases made through this store are transactions directly between you and Zavlara.

Shopify is not the seller of Zavlara products and is not responsible for fulfilling orders, handling returns, providing customer service, or addressing injuries, losses, or damages related to products purchased from Zavlara.

To the extent allowed by law, you release Shopify and its affiliates from claims arising directly from purchases and transactions made with Zavlara.

Section 13: Privacy

Personal information collected through our services is handled according to our Privacy Policy.

Because Shopify hosts our store, Shopify may also collect and process information about your access to and use of our website. Information may be shared with Shopify and other service providers that help us process payments, fulfill orders, operate our website, prevent fraud, and provide customer service.

By using our services, you acknowledge that you have reviewed our Privacy Policy.

Section 14: Reviews, Feedback, and Submissions

If you send us a review, photograph, suggestion, idea, comment, or other submission, you confirm that you own the content or have permission to provide it.

You grant Zavlara a worldwide, nonexclusive, royalty-free license to use, reproduce, edit, publish, distribute, and display the submission for purposes related to operating, improving, or promoting our business.

You are responsible for the content and accuracy of anything you submit. Your submission must not:

  • Violate another person’s copyright, trademark, privacy, or other rights.

  • Contain false, misleading, defamatory, abusive, unlawful, or obscene material.

  • Include viruses, malware, or harmful code.

  • Misrepresent your identity or the source of the submission.

  • Hide any compensation or incentive received for a review when disclosure is required.

We may monitor, edit, decline, or remove submissions that violate these Terms or applicable law. We are not required to keep submissions confidential, provide compensation, or respond to them unless agreed otherwise in writing.

Section 15: Prohibited Uses

You may only use our website and services for lawful purposes. You may not use them to:

  • Violate any law, regulation, rule, or ordinance.

  • Infringe our rights or the rights of another person.

  • Harass, threaten, abuse, defame, discriminate against, or harm another person.

  • Provide false, fraudulent, or misleading information.

  • Impersonate another person or business.

  • Send spam, phishing messages, malware, or harmful code.

  • Collect or track another person’s information without authorization.

  • Copy, scrape, reproduce, resell, or exploit our services without permission.

  • Interfere with our website, checkout, security, network, or other users.

  • Circumvent security features or access restrictions.

  • Use automated systems in a way that places an unreasonable burden on our services.

We may suspend or terminate access if we reasonably believe that these Terms have been violated.

Section 16: Termination

You may stop using our services at any time.

We may suspend or end your access to all or part of our services if you violate these Terms, misuse our website, engage in fraudulent activity, or create a security or legal risk.

You remain responsible for any amounts owed before termination. Provisions that are intended to continue after termination will remain in effect, including those related to intellectual property, feedback, disclaimers, liability, indemnification, and governing law.

Section 17: Disclaimer of Warranties

To the fullest extent allowed by law, our website, services, and products are provided “as is” and “as available,” except for any rights or warranties specifically stated by Zavlara or required by law.

Zavlara does not provide additional warranties unless they are clearly stated on the applicable product page or required by law. We do not guarantee that:

  • Our website will always be available, uninterrupted, secure, or error-free.

  • Website information will always be complete or current.

  • Products will meet every personal preference or expectation.

  • Every display will show product colors or appearance in exactly the same way.

Some states and jurisdictions do not allow certain warranty exclusions. In those locations, parts of this section may not apply.

Section 18: Limitation of Liability

To the fullest extent permitted by law, Zavlara and its owners, employees, affiliates, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of our website, services, or products.

This may include lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar losses, whether the claim is based on contract, negligence, strict liability, or another legal theory.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited. In jurisdictions that do not permit certain limitations, our liability will be limited only to the maximum extent allowed by law.

Section 19: Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Zavlara, Shopify, and their owners, affiliates, employees, agents, contractors, licensors, and service providers from third-party claims, losses, damages, liabilities, and reasonable legal fees resulting from:

  • Your violation of these Terms or policies referenced in them.

  • Your violation of applicable law.

  • Your infringement of another person’s rights.

  • Your misuse of the website or services.

We will provide reasonable notice of an eligible claim. You agree to cooperate with the defense of the claim when reasonably requested.

Section 20: Severability

If any part of these Terms is found to be unlawful, invalid, or unenforceable, that part will be limited or removed only to the extent necessary. The remaining sections will continue to be valid and enforceable.

Section 21: Waiver and Entire Agreement

If we do not immediately enforce a right or provision of these Terms, that does not mean we have waived that right.

These Terms, together with the policies and rules posted on our website, form the entire agreement between you and Zavlara regarding your use of our services. They replace previous agreements or communications about the same subject.

Section 22: Assignment

You may not transfer or assign your rights or responsibilities under these Terms without our written permission.

We may transfer or assign our rights and responsibilities as part of a merger, acquisition, sale, reorganization, financing, or other business transaction, subject to applicable law.

Section 23: Governing Law

These Terms of Service and any separate agreements through which Zavlara provides services will be governed by the laws of the State of California, without regard to conflict-of-law rules.

To the extent permitted by law, legal proceedings relating to these Terms will be handled by the appropriate state or federal courts located in Santa Clara County, California.

Nothing in this section removes any consumer rights that apply under the laws where you live.

Section 24: Changes to These Terms

We have the right to update or replace these Terms of Service when necessary.

The current version will remain available on this page, and the Last Updated date will be changed when revisions are made. If required by law, we will provide additional notice of major changes.

By continuing to use our services after updated Terms take effect, you agree to the revised Terms.

Section 25: Contact Information

Questions about these Terms of Service may be sent to us using the information below.

Store Address: 922 Hayfield St, Gilroy California 95020, United States

Store Email: info@zavlara.com

Store Phone: +1 (408) 939-0190

Customer Service Hours: Monday to Friday: 9:00 AM - 5:00 PM (PST)

We do our best to reply to your e-mail within 1-2 business days.