Last Updated: July 30, 2026
These Billing Terms & Conditions explain how payments, prices, refunds, and billing issues are handled at Zavlara. By placing an order through our website, you agree to the terms below.
1. Accepted Payment Methods
Zavlara accepts the payment methods displayed during checkout. Depending on your device and location, available options may include:
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Visa
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Mastercard
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American Express
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Discover
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Apple Pay
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Google Pay
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Shop Pay
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PayPal, where available
Payment options may change over time. A payment method is only considered available if it appears as an option during checkout.
All orders are processed in United States Dollars (USD). If you use a payment method issued in another country, your bank or payment provider may apply currency conversion charges or other fees.
2. Payment Processing
Full payment is required when an order is placed. Orders will not be confirmed or processed until payment has been successfully authorized.
If your payment is declined, fails, or cannot be verified, your order may not be completed. Your bank or payment provider may temporarily place an authorization hold on your account, even if the order is later declined or canceled. The timing for releasing that hold is determined by your payment provider.
After a successful purchase, an order confirmation will be sent to the email address entered during checkout.
3. Pricing and Currency
All prices displayed on Zavlara.com are listed in United States Dollars (USD), unless clearly stated otherwise.
Product prices, promotions, and discounts may change without notice. The price charged will be the price displayed at checkout when your order is placed.
Applicable taxes, shipping costs, and other charges collected by Zavlara will be calculated and displayed before you complete your purchase. Customers are responsible for reviewing the complete order total before submitting payment.
If a product is listed at an incorrect price because of an error, we have the right to correct the price or cancel the affected order. If a paid order is canceled, the amount collected for that order will be refunded.
4. Discount Codes and Promotions
Discount codes must be entered during checkout before the order is submitted. Discounts cannot be added after an order has been completed unless required by the terms of a specific promotion.
Certain promotions may have separate conditions, expiration dates, product restrictions, or minimum purchase requirements. Unless otherwise stated, discount codes cannot be combined.
5. Secure Payment Processing
Zavlara uses Shopify and trusted payment providers to process transactions securely. Payment and checkout information is transmitted through an SSL-protected connection.
Zavlara does not directly store or have access to your complete credit or debit card number. Payment information is handled by Shopify and the payment provider selected during checkout.
Although reasonable security measures are used, no online payment system can be guaranteed to be completely secure.
6. Billing Information
Customers are responsible for providing accurate and complete billing information. This includes the billing name, address, contact information, and payment details connected to the selected payment method.
Incorrect or incomplete billing information may cause an order to be delayed, declined, canceled, or held for additional review.
7. Refunds
Approved refunds are issued according to our Return & Refund Policy.
Refunds will be sent to the original payment method used for the order. After a refund is issued, the time required for it to appear in your account will depend on your bank or payment provider.
Original shipping costs are non-refundable unless stated otherwise in our Return & Refund Policy or required by law.
8. Chargebacks and Billing Disputes
If you notice a billing problem or do not recognize a charge, please contact us at info@zavlara.com before filing a chargeback. We will review the issue and do our best to resolve it.
Unauthorized, fraudulent, or false chargebacks may be disputed using available order records, delivery information, customer communications, and payment details.
Nothing in this section prevents you from exercising any billing-dispute rights provided by your bank, payment provider, or applicable law.
9. Fraud Prevention
We have the right to review, hold, refuse, or cancel orders that appear fraudulent, unauthorized, or unusually high-risk.
We may request additional information to confirm the purchaser’s identity, billing information, or authorization to use a payment method. If the requested information cannot be verified, the order may be canceled and any collected payment will be refunded when appropriate.
10. Changes to These Billing Terms
We have the right to update these Billing Terms & Conditions at any time. Changes will be posted on this page with a revised Last Updated date.
We recommend reviewing this policy occasionally. By continuing to use our website after an updated policy takes effect, you agree to the revised terms.
11. Contact Information
If you have questions about a payment, refund, or billing issue, contact us using the information below:
Store Address: 922 Hayfield St, Gilroy California 95020, United States
Store Email: info@zavlara.com
Store Phone: +1 (408) 939-0190
Customer Service Hours: Monday to Friday: 9:00 AM - 5:00 PM (PST)
We do our best to reply to your e-mail within 1-2 business days.