Shipping policy
Last Updated: July 30, 2026
At Zavlara, we want the shipping process to be clear and easy to understand. We offer free standard shipping on all orders within the United States with no minimum purchase requirement.
Shipping Locations
This Shipping Policy applies to orders delivered within the United States.
We do not currently offer international shipping.
Shipping Costs
All orders within the United States qualify for free standard shipping. There is no minimum order amount required, and no additional standard shipping fee will be added at checkout.
Order Cutoff Time
Our daily order cutoff time is 5:00 PM PST, Monday through Friday.
Orders placed after 5:00 PM PST will begin processing on the next business day. Orders placed on weekends or holidays will also begin processing on the next available business day.
Handling Time
Orders normally require 1–2 business days to be processed before shipment.
Handling time includes order confirmation, payment verification, preparation, and transfer to the shipping carrier. Business days are Monday through Friday and do not include weekends or holidays.
Transit Time
After an order has shipped, estimated transit time is 6–8 business days.
Estimated Delivery Time
The total estimated delivery time is 7–10 business days, including handling and transit time.
Delivery estimates begin on the first business day after an order is placed. These timeframes are estimates and are not guaranteed. Carrier delays, severe weather, holidays, address problems, and other circumstances outside our control may affect delivery.
Shipping Carriers
Orders may be delivered by USPS, UPS, FedEx, or another trusted regional or last-mile delivery provider.
The carrier used will depend on the product, destination, and available shipping service. Your shipping confirmation email will include the carrier and tracking information for your order.
Multiple Shipments
Orders containing more than one item may be shipped in separate packages. If this happens, you may receive multiple tracking numbers and packages may arrive on different days.
You will not be charged additional shipping fees when an order is divided into multiple shipments.
Tracking Your Order
Once your order ships, you will receive a confirmation email containing your tracking number and a link to view the latest delivery updates.
Tracking information may take 24–48 hours to update after the carrier receives the package.
Address Changes
Please review your shipping address carefully before completing your purchase.
If you need to change your address, contact us at info@zavlara.com within 24 hours of placing your order. We cannot guarantee an address change after an order has entered processing or has shipped.
Zavlara is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided during checkout.
Delayed Orders
If your order has not arrived within the estimated delivery window, contact us at info@zavlara.com and include your order number.
We will review the tracking information and contact the carrier when necessary. Carrier delays may require additional time to investigate.
Lost Packages
If a package is confirmed lost by the carrier, we will provide a full refund to the original payment method or send a replacement at no additional cost.
Damaged Deliveries
If your order arrives damaged, contact us within 30 days of delivery. Include your order number and clear photos of the item and packaging.
For complete instructions, review our Return & Refund Policy.
Changes to This Policy
We have the right to update this Shipping Policy at any time. Changes will be posted on this page with a revised Last Updated date.
We recommend reviewing this policy occasionally. By continuing to use our website after an updated policy takes effect, you agree to the revised policy.
Questions?
For additional information, visit our Frequently Asked Questions page or contact our customer support team.
Contact Information
Store Name: Zavlara
Store Address: 922 Hayfield St, Gilroy California 95020, United States
Store Email: info@zavlara.com
Store Phone: +1 (408) 939-0190
Customer Service Hours: Monday to Friday: 9:00 AM - 5:00 PM (PST)
We do our best to reply to your e-mail within 1-2 business days.